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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaco Visser

August 7, 2025

5  out of  5
rating by Jaco Visser
"Cristina G. at State Farm consistently delivers exceptional service. Her prompt email responses and comprehensive assistance, even with numerous inquiries, are truly appreciated. She maintains a friendly demeanor and provides clear, helpful guidance."
We responded:
"Thank you for sharing your positive experience with Cristina at our agency. It's wonderful to hear that her prompt and comprehensive assistance made a difference for you. We appreciate your feedback and are glad to know that her friendly demeanor and clear guidance met your expectations. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Lindsay Gray

August 5, 2025

5  out of  5
rating by Lindsay Gray
"Edit to update - Cristina is amazing! She was on point with helping me with recent policy changes. Jessica was fantastic with quoting and issuing my new home and auto policies. She is friendly and knowledgeable and had everything to me very quickly!"
We responded:
"Thank you for the wonderful 5 star review recognizing Jessica efforts to go the extra mile any of your insurance questions or needs and to be able to provide with the customer care that you deserve, Lindsay! We truly appreciate your kind words and we look forward to the opportunity to assist you with any of your future insurance needs!"
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Kristie Staley

August 1, 2025

5  out of  5
rating by Kristie Staley
"Allison has been absolutely AMAZING!! Anytime I've needed to make changes or adjustments she is quick to get it done, and takes the time to explain and/or answer any questions I have. Her customer service is above and beyond. She is such a delightful person to work with. Definately recommend her to everyone!!"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Allison has been able to assist you promptly and provide clear explanations for any questions you have. Your recommendation means a lot, and we're delighted to know you find her customer service exceptional. Your support is greatly appreciated!"
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Corey Kight

August 1, 2025

5  out of  5
rating by Corey Kight
"Great service!! And great pricing for the coverage. I had been super busy and Jess was always understanding and always had me taken care of on getting my new insurance with State Farm."
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that Jess was able to assist you effectively and provide the service you needed. We're glad to know you're satisfied with the coverage and pricing. Your feedback is greatly appreciated."
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Samantha Garcia

July 28, 2025

5  out of  5
rating by Samantha Garcia
"I’ve had a great experience working with Cristina G. at State Farm. She’s always quick to respond to my emails and super helpful, no matter how many questions I have (even when I feel like I’m asking too much!). She never makes me feel like I’m a bother and always provides clear, friendly guidance. Most recently, she helped me with updated info for a vehicle change, and the process was smooth and stress-free. I really appreciate her support and responsiveness—she makes insurance feel easy!"
We responded:
"Thank you, Samantha, for sharing your positive experience with Cristina G. It's wonderful to hear how responsive and helpful she has been in addressing your questions and assisting with your vehicle change. We're delighted that she has made the process smooth and stress-free for you. Your feedback is greatly appreciated, and we're glad to know that Cristina has made insurance feel easy for you."
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Sinu Dave

July 25, 2025

5  out of  5
rating by Sinu Dave
"Christina at State Farm has been fantastic. She took the time to explain my options clearly and made sure I got the coverage I needed without upselling. Great customer service and competitive rates."
We responded:
"We really appreciate your feedback and are glad you had a great experience working with Cristina. She is very thorough and works to make sure our customers have what they need. Thank you for being our customer!"
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Phillip Marshall

July 18, 2025

5  out of  5
rating by Phillip Marshall
"Cristina contacted me very quickly, got a new quote to me shortly, and took care of my business promptly. One word for Cristina and this experience - perfect!"
We responded:
"Thank you, Phillip, for sharing your experience with us. It's wonderful to hear that Cristina was able to assist you efficiently and provide the service you needed. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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BECKY GARCIA

June 26, 2025

5  out of  5
rating by BECKY GARCIA
"Christina at State Farm has been our insurance agent since we purchased our home in TX. She has always been very prompt, communicative and gives proper advice on insurance. Pricing also has always been reasonable. Highly recommend!"
We responded:
"Thank you, Becky, for sharing your positive experience with Christina at our agency. It's wonderful to hear that her promptness, communication, and advice have met your expectations. We're glad to know that you find our pricing reasonable as well. Your recommendation means a lot to us, and we're grateful for your trust in our services."
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Erika Novoa

June 24, 2025

5  out of  5
rating by Erika Novoa
"I am so impressed by the service and care of this office. I contacted Cristina for my insurance needs and not only she was friendly and knowledgeable, she also made the process so seemless and easy. She followed up with me when needed. Thank you Cristina for making this process stress free. I am very grateful!"
We responded:
"Thank you, Erika, for sharing your positive experience with our office. It's wonderful to hear that Cristina was able to assist you with your insurance needs in such a friendly and knowledgeable manner. We're glad the process was seamless and stress-free for you. Your feedback is greatly appreciated, and we're grateful for your kind words."
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nic bartell

June 20, 2025

5  out of  5
rating by nic bartell
"My experience with this business has been very good. Everybody that I’ve talked to has been professional and has answered all of my questions."
We responded:
"Thank you, Nic, for sharing your positive experience with us. It's wonderful to hear that our team was able to assist you professionally and answer all your questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Teresa Bascon

June 2, 2025

5  out of  5
rating by Teresa Bascon
"My husband and I decided to move to Texas after 22 years of military life, and buy our forever home. After many years of using the same insurance carrier we started to have some issues with the insurance company. We knew we had to look into a new Insurance carrier, but it was so scary to even think of leaving someone that we had been with for so many years. We just kept on making the large payments and dealing with what we thought was our only options. The company that we had been covered under for so many years changed their coverage structure and their customer service was on a major decline. By chance my husband and I took our son to an outdoor event where I saw a State Farm agent table. I was like, nope. I was so agitated to even walk by there, because the only thing I knew about State Farm was the commercial and other people’s bad experiences. I just thought it was going to be daunting to even have the conversation with anyone, much less with a large known Insurance carrier. My son saw a booth that he wanted to go to and I had to walk by. Allison was so amazing! It felt like it was going to be too easy, which made me very nervous. Her spirit and personality just drew me in. She made me feel at ease about transitioning to a new company from all my insurance needs. She made all the necessary transactions. We did very little on what we thought was going to be an overwhelming task. Since then we have had to file a claim with State Farm due to a house issue. We were nervous wrecks, all the things that I have ever heard about filing a claim came to mind. We were so overwhelmed to even make the phone call. The first few steps that we took we knew that we were in great hands. The whole entire State Farm team was by our side the whole way. Phone calls, emails you name it. They were there. Their customer service is one of the best I’ve ever experienced. I know that their motto is “Like a good neighbor State Farm is there”, but it should be “like family State Farm will always be there”. Because they have always made us feel so amazing. They have given us nothing but empathy, kindness, patience, and understanding. Even when we had questions or concerns about our insurance coverage, they have been phenomenal. They have always made us feel at ease offering us guidance when we are questioning what we need to do next. They are definitely like the calm of the storm. I know if I call for anything I am going to be smiling and feeling like I am in great hands by the time I hang I recently told one of the office team members that I wish I could call them when I’m having other problems, because they make me feel so great by the time I’m off the phone. They truly are like family. Thanks State Farm family. Allison, Kelci, Lauren, Cristina, Jessica, Sam, and Gareth we appreciate you."
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear how the team was able to make your transition to State Farm smooth and reassuring. Your kind words about the support and service you received, especially during your claim process, mean a lot to us. We're delighted to know that you feel like part of the State Farm family and that our team has been there for you every step of the way. Your feedback is truly appreciated, and we look forward to continuing to provide you with the exceptional service you deserve."
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Erika Miller

May 29, 2025

5  out of  5
rating by Erika Miller
"Cristina was amazing and quick with my questions and requests! Highly recommend working with this team."
We responded:
"Thank you, Erika, for sharing your positive experience. It's wonderful to hear that Cristina was able to assist you promptly and effectively. Your recommendation means a lot, and we're glad to have you as part of our community. If there's anything else we can do for you, please let us know."
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Amy Hart

May 24, 2025

5  out of  5
rating by Amy Hart
"I have nothing but good things to say about Allison and Co at State Farm. As a longtime customer, by this point I think Allison and Cristina G. have helped me with just about every iteration of car insurance-related questions over the years (insuring new cars, changing policies, adding a new driver, etc.). They always respond promptly via email and explain every step of the process. This level of customer service is what keeps me a State Farm customer!"
We responded:
"Amy, can’t thank you enough for this review. We appreciate you taking the time to let us know we have gone above and beyond. It’s what we do! We look forward to continuing to assist you in the future. "
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karthik kusa

April 29, 2025

5  out of  5
rating by karthik kusa
"I recently switched my auto insurance to State Farm, and I couldn’t be happier with the experience. Cristina Gallegos made the process incredibly smooth and stress-free. She provided me with a quick and competitive quote, and her outstanding customer service made all the difference. She was attentive to my needs, answered all my questions, and ensured that I understood the coverage options. I highly recommend State Farm and especially Cristina Gallegos for anyone looking for a seamless insurance transition!"
We responded:
"Thank you, Karthik, for sharing your positive experience with us. It's wonderful to hear that Cristina made your transition to State Farm smooth and stress-free. Providing attentive service and ensuring our customers understand their coverage options is a top priority for us. Your recommendation means a lot, and we're glad to have you with us. If you have any more questions or need further assistance, feel free to reach out."
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Joe Plante

April 27, 2025

5  out of  5
rating by Joe Plante
"A seamless and smooth process getting insurance with Allison and her team! Quick, efficient and very affordable. Thank You Allison for a great experience!"
We responded:
"Thank you, Joe, for sharing your experience! It's wonderful to hear that the process was seamless and smooth for you. We're glad to know you found our service quick, efficient, and affordable. Your feedback is greatly appreciated, and we're here to assist you whenever you need."
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Pam Carroll

April 22, 2025

5  out of  5
rating by Pam Carroll
"I had an amazing experience working with both Cristina and Allison! Cristina went above and beyond to help me with a ton of details, answering all my questions with clarity and patience. Allison saved me thousands on my yearly car insurance payments—I couldn’t believe how much she helped me cut down my costs. They also helped my 16-year-old son, who’s a new driver, making the process smooth and stress-free for both of us. I felt truly supported by both of them throughout the entire process. I would absolutely recommend them to anyone looking for great service and real savings!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that we were able to assist you effectively and make a significant impact on your car insurance costs. We're delighted that the process was smooth for both you and your son. Your recommendation means a lot to us, and we're grateful for your trust in our services. If there's anything else we can do for you, please let us know."
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Josh Lake

April 22, 2025

5  out of  5
rating by Josh Lake
"Cristina Gallegos was amazing in helping me update my policy information! Her personalized attention is just one reason why I love being a State Farm customer!"
We responded:
"Thank you, Josh, for sharing your experience! It's wonderful to hear that Cristina was able to assist you so effectively with updating your policy information. Providing personalized attention is something we strive for, and it's great to know it made a difference for you. We appreciate your trust in us as your auto insurance provider."
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Joseph Turco

April 21, 2025

5  out of  5
rating by Joseph Turco
"Jessica Zapata is my Customer Service Representative. She took the time to get to know my needs and worked up an insurance plan for both my home and auto that provided the coverage I needed at a cost less than I was paying to Liberty Mutual. Quality service and excellent price, a great combination."
We responded:
"Thank you, Joseph, for sharing your experience with us. It's wonderful to hear that Jessica was able to understand your needs and provide a tailored insurance plan for your home and auto. We strive to offer quality service and competitive pricing, and your feedback reinforces our commitment to these values. Your satisfaction is important to us, and we appreciate your trust in our agency."
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Monica M. Salazar

April 17, 2025

5  out of  5
rating by Monica M. Salazar
"I couldn’t be happier working with Cristina Gallegos on my auto insurance. She helped me understand the coverage I needed and answered all my questions. Highly recommend!!"
We responded:
"Thank you so much for sharing your positive experience. Your recommendation means a lot to us, and we're delighted to know you're satisfied with the service."
Profile photo of Lucio Salazar Lucio Salazar

Lucio Salazar Lucio Salazar

April 17, 2025

5  out of  5
rating by Lucio Salazar Lucio Salazar
"Cristina me ayudó conseguir la seguranza con buen precio! 100% recomendada"
We responded:
"Gracias por compartir tu experiencia, Lucio. Nos alegra saber que Cristina pudo ayudarte a encontrar una buena opción de seguro a un precio competitivo. Apreciamos tu recomendación y estamos aquí para cualquier cosa que necesites en el futuro."
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David Abel

April 16, 2025

5  out of  5
rating by David Abel
"Garrett is the best! He is always so polite and kind. Gets everything to me fast and efficiently. I wont give my business to anyone else."
We responded:
"Thank you so much for your kind words about Garrett! It's wonderful to hear that he consistently provides polite and efficient service. We truly appreciate your loyalty and look forward to continuing to serve you!"
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mallory whited

April 14, 2025

5  out of  5
rating by mallory whited
"Cristina Gallegos helped me add on a new vehicle to my policy. Super fast, friendly, and amazing!"
We responded:
"Thank you for sharing your experience with us! Your feedback is greatly appreciated."
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Owen Garza

April 13, 2025

5  out of  5
rating by Owen Garza
"Very professional and extremely kind! Very nice people to work with. I had no issues signing up for my policy and they walked me through the process seamlessly. Extremely competitive rates as well."
We responded:
"Thank you, Owen, for sharing your experience. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Chance Fontenot

April 3, 2025

5  out of  5
rating by Chance Fontenot
"I had to get insurance for my new vehicle ASAP Cristina Gallegos was able to get me taken care of fast."
We responded:
"Thank you, Chance, for sharing your experience. It's great to hear that Cristina was able to assist you quickly with your new vehicle insurance. Your feedback is appreciated, and we're glad to know you had a positive experience."
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Sean McCarthy

March 20, 2025

5  out of  5
rating by Sean McCarthy
"We've been with Allison Dickmann's office for the last 9 years. Allison and her associates are awesome. They are very friendly and responsive. A special shout out to Christina Gallegos who helped us add a new vehicle to our policy quickly and efficiently. Based on the level of service and competitive pricing, I would recommend them for your insurance needs."
We responded:
"Thank you, Sean, for sharing your experience with us over the past nine years. It's wonderful to hear that Allison and the team, especially Christina, have been able to assist you efficiently and meet your insurance needs. Your recommendation means a lot, and we're glad to know our service and pricing have been satisfactory for you. We look forward to continuing to serve you in the future."